Shipping & Returns
 
Shipping
All shipments will be sent FOB Edmonton unless other arrangements have been made.
Sorry no C.O.D shipments.
 
For out of town orders placed on our website a 5% credit (pre GST total) of items shipped, up to the cost of shipping will be applied to your order.
 
Payment
We accept Visa, Mastercard or Pre approved Account.
 
Returns
Returns will only be accepted with prior approval from Delta Art and Drafting Supply.
All returns require prior approval and an RMA number. Returns without an RMA number will be refused. Please contact our Sales Department for details.

Delta Art and Drafting Supply will replace or credit merchandise that is defective, or sent in error. Returns for reasons other than the above are at the discretion of Delta Art and Drafting Supply and will be subject to a minimum of 20% handling and restocking charge. On these returns, customer is responsible for all freight charges and insurance. Delta Art and Drafting Supply will not accept merchandise shipped C.O.D. Please print RMA prominently on all packages.
 
We cannot take responsibility for items or merchandise damaged by carrier. If damaged in transit you should contact carrier immediately.  
Please print RMA prominently on all packages.
 
Returns will not be accepted without a receipt.